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Enterprise Software2023

Task & Workflow Manager

Client
LogiFreight (confidential)
My Role
Technical Lead
Duration
12 months

Project Preview

Task & Workflow Manager

Overview

A comprehensive workflow management system for a logistics company with 500+ employees across multiple locations. The platform replaces disparate spreadsheets and email chains with a centralized task management and approval system.

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The Challenge

The client had no visibility into cross-departmental workflows. Approvals took weeks, task ownership was unclear, and bottlenecks went unnoticed until they caused delays. They needed a system that could model their complex approval hierarchies while being simple enough for daily use.

The Solution

We created a flexible workflow engine that lets administrators define custom approval chains. Tasks automatically route based on type, value, and department. Real-time dashboards show bottlenecks, and automated reminders prevent tasks from getting stuck.

Key Features

Custom workflow builder with visual editor
Role-based access control with 10+ permission levels
Real-time task updates via WebSocket
Gantt charts and timeline views
Automated SLA tracking and alerts
Audit logs for compliance requirements
API for integration with existing ERP
Mobile-optimized interface for field workers

Key Results

01Average approval time reduced from 5 days to 4 hours
02Task completion rate increased by 85%
03Department leaders save 10+ hours/week on status meetings
04Zero tasks lost in email (all communication in platform)
05ROI achieved within 3 months of deployment

Tech Stack

Frontend
ReactTypeScriptRedux ToolkitTailwindCSSSocket.io-client
Backend
Node.jsExpressSocket.ioJWTBull (Queue)
Database
PostgreSQLRedisPrisma
DevOps & Infrastructure
AWS ECSRDSElastiCacheCloudWatchTerraform
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